Sophos' support is dismal, and they really need to fix it before launching a paid consumer product. Why? Because there is no other security software, which offers one key feature which Sophos provides, Business Class Security for Home Users. Sophos home is an excellent suite of antivirus and online security measures that makes itself even more appealing by the sheer generosity of its free version. With these, having a unique feature of Sandstorm in SOPHOS firewall, SOPHOS Endpoint protection, they will become an ultimate “Zero Day Threat” solution provider.